MVP Technology Framework: Customer Service for Consumer & Retail Leaders
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for customer service solutions.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for customer service solutions.
This report looks at the data processing & triage companies serving underwriters in P&C insurance.
This report looks at the data processing & triage companies serving underwriters in life insurance.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for fleet & freight optimization tech.
Self-service patient intake tech has seen noteworthy market momentum and wide industry leader adoption in the revenue cycle management space — making it an industry worth prioritizing.
This report looks at decarbonization tech companies serving companies in the industrials space.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for the digital content domain.
In-store retail tech funding, deals, exits, and unicorn births all hit new records in 2021.
This report looks at the fleet and freight optimization companies serving retailers.
This report looks at the pricing and risk assessment companies serving life insurance companies.
Insurtech companies attract $1 in every $10 of fintech venture funding. From unicorn births to exits, we break down the sector's record year here.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for supply chain optimization tech.
Startups in Latin America raised $20.2B in funding in 2021. From investment trends to unicorn births, we break down the region's record year.
This report looks at the pricing and risk assessment companies serving P&C insurers.
From payments and lending to insurance and cash deposits, Amazon is attacking financial services from every angle without even applying to be a conventional bank. In this report, we break down how these efforts impact merchants and consumers. We also dive into various initiatives Amazon is pursuing, ranging from cashierless payment terminals to health insurance for sellers.
The Retail Tech 100 is CB Insights' annual ranking of the 100 most promising B2B retail tech companies in the world. This year’s winning companies include vendors working on hyper-personalized shopping experiences, blockchain-powered commerce, autonomous delivery, virtual shopping, and more.
Asia was the #1 region for global venture deals in 2021. From funding trends to unicorns, we break down the continent's record year.
This report looks at the product design & development companies serving advanced manufacturers.
This report looks at payments companies in digitization and task automation serving financial institutions, retailers, and other businesses.
The tech giants saw record growth last year. We dig into where Facebook, Amazon, Microsoft, Google, and Apple (FAMGA) are placing their bets and analyze their strategies across cloud, retail, AI, and more.
It was a record year for AI with $66B+ in funding, a surge in M&A activity, and a 5x increase in unicorn births.
Since 1999, Amazon's disruptive bravado has made “getting Amazoned” a fear for executives in any sector the tech giant sets its sights on. Here are the industries that could be under threat next.
2021 was a record year for global wealth tech funding, deals, mega-rounds, unicorns, and more.
This report looks at the grocery supply chain companies serving grocery retailers and food & beverage brands.
This report looks at the e-commerce tech companies serving retailers and brands in consumer & retail.
This report looks at the customer service companies serving retailers and brands.